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   Solution Nuance OmniPage Installation Problem [04/07/16 11:05AM]   
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Nuance OmniPage Installation Problem

I have been working with Nuance Tech Support for several weeks on both OmniPage 17 and PaperPort 12.
I was able to install both programs sucessfully, but neither would launch after installation.
Through a long, exhaustive process it was found that the
only way to launch either program was to disable "Windows Management Instrumentation" service in msconfig.
Why is this necessary to launch either program? I do not know at this time what other problems will be encountered by disabling
this service.
Does anyone have information or a suggestion why this problem exists or is it just an indication of another problem that this disabled service is allowing me to bypass.

Solutions to the Problem Nuance OmniPage Installation Problem


Nuance gave different advice to people last year.  See this thread
Nuance Omnipage 17 installation error and its link to the Nuance support page

http://nuance.custhelp.com/app/answers/detail/a_id/5882
I appreciate that you did not get any installation errors but it might be worth the time to try a re-install.
If it's any encouragement, I have OmniPage 15 working on Win7x64 and have had no problems.  I've just checked my installation notes 7 there were no glitches or workarounds needed.


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